{"id":6690,"date":"2025-03-23T14:23:19","date_gmt":"2025-03-23T14:23:19","guid":{"rendered":"https:\/\/azurtwo-18786833297-dnhuduh.stage.surf\/privacy-policy\/"},"modified":"2025-03-23T16:04:40","modified_gmt":"2025-03-23T16:04:40","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/azurtwo-18786833297-dnhuduh.stage.surf\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6690\" class=\"elementor elementor-6690 elementor-6684\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b15a0b7 e-flex e-con-boxed e-con e-parent\" data-id=\"b15a0b7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a594338 elementor-widget elementor-widget-heading\" data-id=\"a594338\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Personal Information Protection Policy and Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9bddf91 e-flex e-con-boxed e-con e-parent\" data-id=\"9bddf91\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78c4732 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"78c4732\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n<li><strong>Context<\/strong><\/li>\n<\/ol>\n<p><strong>Services fun\u00e9raires Azur Incin\u00e9ration Inc.<\/strong> is a company incorporated in Quebec that processes personal information as part of its activities. This policy aims to ensure the protection of personal information and to regulate how Services fun\u00e9raires Azur Incin\u00e9ration Inc. collects, uses, communicates, stores, and destroys personal information, or otherwise manages it. Furthermore, it aims to inform any interested party about how Services fun\u00e9raires Azur Incin\u00e9ration Inc. processes their personal information. It also addresses the processing of personal information collected by Services fun\u00e9raires Azur Incin\u00e9ration Inc. through technological means.<\/p>\n<ol start=\"2\">\n<li><strong>Application and Definitions<\/strong><\/li>\n<\/ol>\n<p>This policy applies to Services fun\u00e9raires Azur Incin\u00e9ration Inc., including its directors, employees, consultants, volunteers, as well as anyone else who provides services on behalf of Services fun\u00e9raires Azur Incin\u00e9ration Inc. It also applies to the website of Services fun\u00e9raires Azur Incin\u00e9ration Inc., as well as all websites controlled and maintained by Services fun\u00e9raires Azur Incin\u00e9ration Inc. It covers all types of personal information managed by Services fun\u00e9raires Azur Incin\u00e9ration Inc., whether related to its clients (potential or current), consultants, employees, members, or any other individuals (such as visitors to its websites or others).<\/p>\n<p>For the purposes of this policy, a <u>personal information<\/u> refers to information about an individual that can directly or indirectly identify them. For example, it could include the person&#8217;s name, address, email address, phone number, gender, or banking information, health information, ethnic origin, language, etc. A <u>sensitive personal information<\/u> is information that carries a high degree of expectation of privacy, such as health information, banking details, biometric data, sexual orientation, ethnic origin, political opinions, religious or philosophical beliefs, etc. In general, <u>business or professional contact details<\/u> (such as a person&#8217;s name, title, address, email address, or work phone number) are not considered personal information.<\/p>\n<p>More specifically, and for accuracy&#8217;s sake, under the Quebec *Personal Information Protection Act* (effective September 22, 2023), sections 3 (collection, use, and communication), 4 (storage and destruction), and 6 (data security) do not apply to information related to an individual&#8217;s role within a company, such as their name, title, function, and work-related contact details. The same sections do not apply to <u>public personal information<\/u> as defined by the law, effective from the implementation of this policy.<\/p>\n<ol start=\"3\">\n<li><strong>Collection, Use, and Disclosure<\/strong><\/li>\n<\/ol>\n<p>As part of its activities, Services fun\u00e9raires Azur Incin\u00e9ration Inc. may collect various types of information for different purposes. The types of information that Services fun\u00e9raires Azur Incin\u00e9ration Inc. may collect, their intended use (or objectives), and the means by which the information is collected are listed in Annex A of this policy. Services fun\u00e9raires Azur Incin\u00e9ration Inc. will also inform individuals at the time of collection of personal information about any other information collected, the purposes for which it is collected, and the means of collection, as well as other information to be provided as required by law. Services fun\u00e9raires Azur Incin\u00e9ration Inc. applies the following general principles regarding the collection, use, and disclosure of personal information:<\/p>\n<p><strong><u>Consent<\/u><\/strong>:<\/p>\n<ul>\n<li>In general, Services fun\u00e9raires Azur Incin\u00e9ration Inc. collects personal information directly from the individual concerned and with their consent, unless an exception is provided by law. Consent may be implicitly obtained in certain situations, for example, when an individual decides to provide their personal information after being informed by this policy regarding the <u>use and communication for the stated purposes<\/u> (see Annex A for more details). Thus, this policy and the information contained within it may be consulted by the individual at the time of the collection of personal information.<\/li>\n<li>Normally, Services fun\u00e9raires Azur Incin\u00e9ration Inc. must also obtain the individual&#8217;s consent before collecting their personal information from third parties, before disclosing it to third parties, or for any secondary use of it. However, Services fun\u00e9raires Azur Incin\u00e9ration Inc. may act without consent in certain cases provided by law and under the conditions outlined therein. The main situations where Services fun\u00e9raires Azur Incin\u00e9ration Inc. may act without consent are outlined in the relevant sections of this policy.<\/li>\n<\/ul>\n<p><strong><u>Collection<\/u><\/strong>:<\/p>\n<ul>\n<li>In all cases, Services fun\u00e9raires Azur Incin\u00e9ration Inc. only collects information if it has a legitimate reason to do so. Furthermore, <u>the collection will be limited to the necessary information<\/u> needed to fulfill the intended purpose.<\/li>\n<li>Please note that the services and programs of Services fun\u00e9raires Azur Incin\u00e9ration Inc. are not intended for minors, and generally, Services fun\u00e9raires Azur Incin\u00e9ration Inc. does not intentionally collect personal information concerning minors (in such cases, information cannot be collected from them without the consent of a parent or guardian).<\/li>\n<li><strong><u>Collection from Third Parties<\/u><\/strong>. Services fun\u00e9raires Azur Incin\u00e9ration Inc. may collect personal information from third parties. Unless an exception is provided by law, Services fun\u00e9raires Azur Incin\u00e9ration Inc. will seek the consent of the individual concerned before collecting personal information about them from a third party. If such information is not collected directly from the individual, but from another organization, the individual may request the source of the information collected from Services fun\u00e9raires Azur Incin\u00e9ration Inc.<\/li>\n<\/ul>\n<p>In some situations, Services fun\u00e9raires Azur Incin\u00e9ration Inc. may also collect personal information from third parties, without the consent of the individual concerned, if it has a legitimate and serious interest in doing so and if: a) the collection is in the best interest of the individual and it is not possible to collect it from them in a timely manner, or b) the collection is necessary to ensure that the information is accurate. Additionally, Services fun\u00e9raires Azur Incin\u00e9ration Inc. may collect personal information indirectly, including through:<\/p>\n<ul>\n<li><strong>Clover<\/strong>. Clover has its own <a href=\"https:\/\/www.clover.com\/ca\/fr\/terms\" target=\"_blank\" rel=\"noopener\">terms<\/a> and <a href=\"https:\/\/www.clover.com\/ca\/fr\/privacy-policy\" target=\"_blank\" rel=\"noopener\">privacy policy<\/a>, which can be reviewed for more information.<\/li>\n<\/ul>\n<ul>\n<li><strong>Global payments<\/strong>. Global payments dispose de ses propres <a href=\"https:\/\/www.globalpayments.com\/fr-ca\/conditions-utilisation\" target=\"_blank\" rel=\"noopener\">conditions<\/a> et de sa propre <a href=\"https:\/\/www.globalpayments.com\/fr-ca\/confidentialite\" target=\"_blank\" rel=\"noopener\">politique de confidentialit\u00e9<\/a>, qu\u2019il est possible de consulter pour plus d\u2019informations.<\/li>\n<li><strong>Stripe.<\/strong> Stripe dispose de ses propres <a href=\"https:\/\/stripe.com\/fr-ca\/privacy\" target=\"_blank\" rel=\"noopener\">conditions et politique de confidentialit\u00e9<\/a>, qu\u2019il est possible de consulter pour plus d\u2019informations.<\/li>\n<\/ul>\n<p>Cette collecte par l\u2019entremise de tiers peut s\u2019av\u00e9rer n\u00e9cessaire pour recourir \u00e0 certains services ou programmes, ou pour autrement faire affaire avec Services fun\u00e9raires Azur incin\u00e9ration inc.. Lorsque requis, Services fun\u00e9raires Azur incin\u00e9ration inc. recueillera le consentement de la personne au moment opportun. <strong><u>D\u00e9tention et utilisation<\/u><\/strong> :<\/p>\n<ul>\n<li>Services fun\u00e9raires Azur incin\u00e9ration inc. veille \u00e0 ce que les renseignements qu\u2019elle d\u00e9tient soient \u00e0 jour et exacts au moment de leur utilisation pour prendre une d\u00e9cision relative \u00e0 la personne vis\u00e9e.<\/li>\n<li>Services fun\u00e9raires Azur incin\u00e9ration inc. ne peut utiliser les renseignements personnels d\u2019une personne que pour les raisons indiqu\u00e9es aux pr\u00e9sentes ou pour toutes autres raisons fournies lors de la collecte. D\u00e8s qu\u2019Services fun\u00e9raires Azur incin\u00e9ration inc. veut utiliser ces renseignements pour une autre raison ou une autre fin, un nouveau consentement devra \u00eatre obtenu de la personne concern\u00e9e, lequel devra \u00eatre obtenu de fa\u00e7on expresse s\u2019il s\u2019agit d\u2019un renseignement personnel sensible. Cependant, dans certains cas pr\u00e9vus par la loi, Services fun\u00e9raires Azur incin\u00e9ration inc. peut utiliser les renseignements \u00e0 des fins secondaires <u>sans le consentement<\/u> de la personne, p. ex. :\n<ul>\n<li>lorsque cette utilisation est manifestement au b\u00e9n\u00e9fice de cette personne;<\/li>\n<li>lorsque cela est n\u00e9cessaire pour pr\u00e9venir ou d\u00e9tecter une fraude;<\/li>\n<li>lorsque cela est n\u00e9cessaire pour \u00e9valuer ou am\u00e9liorer des mesures de protection et de s\u00e9curit\u00e9.<\/li>\n<\/ul>\n<\/li>\n<li><u>Acc\u00e8s limit\u00e9<\/u>. Services fun\u00e9raires Azur incin\u00e9ration inc. doit mettre en place des mesures pour limiter l\u2019acc\u00e8s \u00e0 un renseignement personnel seulement aux employ\u00e9s et aux personnes au sein de son organisation qui ont la qualit\u00e9 pour en prendre connaissance et pour qui ce renseignement est n\u00e9cessaire dans l\u2019exercice de leurs fonctions. Services fun\u00e9raires Azur incin\u00e9ration inc. demandera le consentement de la personne avant d\u2019accorder l\u2019acc\u00e8s \u00e0 toute autre personne.<\/li>\n<\/ul>\n<p><strong><u>Communication<\/u><\/strong> :<\/p>\n<ul>\n<li>G\u00e9n\u00e9ralement, et \u00e0 moins d\u2019une exception indiqu\u00e9e dans la pr\u00e9sente politique ou autrement pr\u00e9vue par la loi, Services fun\u00e9raires Azur incin\u00e9ration inc. obtiendra le consentement de la personne concern\u00e9e avant de communiquer ses renseignements personnels \u00e0 un tiers. De plus, lorsque le consentement est n\u00e9cessaire et lorsqu\u2019il s\u2019agit d\u2019un renseignement personnel sensible, Services fun\u00e9raires Azur incin\u00e9ration inc. devra obtenir le consentement explicite de la personne avant de communiquer le renseignement.<\/li>\n<li>Cependant, la communication des renseignements personnels \u00e0 des tiers est parfois n\u00e9cessaire. Ainsi, des renseignements personnels peuvent \u00eatre communiqu\u00e9s \u00e0 des tiers <u>sans le consentement<\/u> de la personne concern\u00e9e dans certains cas, notamment, mais non exclusivement, dans les cas suivants:\n<ul>\n<li>Services fun\u00e9raires Azur incin\u00e9ration inc. peut communiquer un renseignement personnel, sans le consentement de la personne concern\u00e9e, \u00e0 un organisme public (comme le gouvernement) qui, par un de ses repr\u00e9sentants, le recueille dans l\u2019exercice de ses attributions ou la mise en \u0153uvre d\u2019un programme dont il a la gestion.<\/li>\n<\/ul>\n<\/li>\n<li>Des renseignements personnels pourront \u00eatre transmis \u00e0 ses fournisseurs de service \u00e0 qui il est n\u00e9cessaire de communiquer les renseignements, et ce, sans le consentement de la personne. Par exemple, ces fournisseurs de services peuvent \u00eatre des organisateurs d\u2019\u00e9v\u00e9nements, des sous-traitants de Services fun\u00e9raires Azur incin\u00e9ration inc. d\u00e9sign\u00e9s pour l\u2019ex\u00e9cution de mandats dans les programmes administr\u00e9s par Services fun\u00e9raires Azur incin\u00e9ration inc. et des fournisseurs de services infonuagiques. Dans ces cas, Services fun\u00e9raires Azur incin\u00e9ration inc. doit avoir des contrats \u00e9crits avec ces fournisseurs qui indiquent les mesures qu\u2019ils doivent prendre pour assurer la confidentialit\u00e9 des renseignements personnels communiqu\u00e9s, que l\u2019utilisation de ces renseignements ne soit faite que dans le cadre de l\u2019ex\u00e9cution du contrat et qu\u2019ils ne peuvent conserver ces renseignements apr\u00e8s son expiration. De plus, ces contrats doivent pr\u00e9voir que les fournisseurs doivent aviser le responsable de la protection des renseignements personnels de Services fun\u00e9raires Azur incin\u00e9ration inc. (indiqu\u00e9 dans la pr\u00e9sente politique) de toute violation ou tentative de violation des obligations de confidentialit\u00e9 concernant les renseignements personnels communiqu\u00e9s et doivent permettre \u00e0 ce responsable d\u2019effectuer toute v\u00e9rification relative \u00e0 cette confidentialit\u00e9.<\/li>\n<li>Si cela est n\u00e9cessaire aux fins de la conclusion d\u2019une transaction commerciale, Services fun\u00e9raires Azur incin\u00e9ration inc. pourrait \u00e9galement communiquer un renseignement personnel, sans le consentement de la personne concern\u00e9e, \u00e0 l\u2019autre partie de la transaction et sous r\u00e9serve des conditions pr\u00e9vues par la loi.<\/li>\n<\/ul>\n<ul>\n<li><strong>Communication \u00e0 l\u2019ext\u00e9rieur du Qu\u00e9bec<\/strong> : Il est possible que les renseignements personnels d\u00e9tenus par Services fun\u00e9raires Azur incin\u00e9ration inc. soient communiqu\u00e9s \u00e0 l\u2019ext\u00e9rieur du Qu\u00e9bec, par exemple, lorsqu\u2019Services fun\u00e9raires Azur incin\u00e9ration inc. a recours \u00e0 des fournisseurs de services infonuagiques dont le ou les serveurs se situent hors Qu\u00e9bec ou lorsqu\u2019Services fun\u00e9raires Azur incin\u00e9ration inc. fait affaire avec des sous-traitants situ\u00e9s en dehors de la province.<\/li>\n<\/ul>\n<p><strong><u>Informations suppl\u00e9mentaires sur les technologies utilis\u00e9es<\/u><\/strong> :<\/p>\n<ul>\n<li><strong>Utilisation de t\u00e9moins de connexion <\/strong>Des t\u00e9moins de connexion sont des fichiers de donn\u00e9es transmis \u00e0 l\u2019ordinateur du visiteur d\u2019un site internet par son navigateur Web lorsqu\u2019il consulte ce site et peuvent avoir plusieurs utilit\u00e9s.<\/li>\n<\/ul>\n<p>Les sites internet contr\u00f4l\u00e9s par Services fun\u00e9raires Azur incin\u00e9ration inc. utilisent des t\u00e9moins de connexion notamment :<\/p>\n<ul>\n<li>Pour m\u00e9moriser les r\u00e9glages et pr\u00e9f\u00e9rences des visiteurs, par exemple pour le choix de la langue et pour permettre le suivi de la session courante.<\/li>\n<li>\u00c0 des fins statistiques pour conna\u00eetre le comportement des visiteurs, le contenu consult\u00e9 et permettre l\u2019am\u00e9lioration du site internet.<\/li>\n<\/ul>\n<p>Les sites internet contr\u00f4l\u00e9s par Services fun\u00e9raires Azur incin\u00e9ration inc. utilisent les types de t\u00e9moins suivants :<\/p>\n<ul>\n<li>T\u00e9moins de session: Il s\u2019agit de t\u00e9moins temporaires qui sont gard\u00e9s en m\u00e9moire pour la dur\u00e9e de la visite du site internet seulement.<\/li>\n<li>T\u00e9moins persistants: Ils sont gard\u00e9s sur l\u2019ordinateur jusqu\u2019\u00e0 ce qu\u2019ils expirent et ils seront r\u00e9cup\u00e9r\u00e9s lors de la prochaine visite du site.<\/li>\n<\/ul>\n<p>Certains t\u00e9moins de connexion pourront \u00eatre d\u00e9sactiv\u00e9s par d\u00e9faut et les visiteurs pourront choisir d\u2019activer ces fonctions ou non, lors de la consultation des sites internet de Services fun\u00e9raires Azur incin\u00e9ration inc.. Il est \u00e9galement possible d\u2019activer et de d\u00e9sactiver l\u2019utilisation des t\u00e9moins de connexion en changeant les pr\u00e9f\u00e9rences dans les param\u00e8tres du navigateur utilis\u00e9.<\/p>\n<ul>\n<li><strong>Utilisation de Google Analytics<\/strong><\/li>\n<\/ul>\n<p>L\u2019ensemble des sites sous le contr\u00f4le de Services fun\u00e9raires Azur incin\u00e9ration inc. utilisent Google Analytics afin de permettre son am\u00e9lioration continue. Google Analytics permet notamment d\u2019analyser la mani\u00e8re dont un visiteur interagit avec un site internet de Services fun\u00e9raires Azur incin\u00e9ration inc.. Google Analytics utilise des t\u00e9moins de connexion pour g\u00e9n\u00e9rer des rapports statistiques sur le comportement des visiteurs de ces sites internet et le contenu consult\u00e9. Les informations provenant de Google Analytics ne seront jamais partag\u00e9es par Services fun\u00e9raires Azur incin\u00e9ration inc. \u00e0 des tiers. Il est possible d\u2019installer un <a href=\"https:\/\/support.google.com\/analytics\/answer\/181881?hl=fr\" target=\"_blank\" rel=\"noopener\">module compl\u00e9mentaire de navigateur pour d\u00e9sactiver Google Analytics<\/a>.<\/p>\n<ul>\n<li><strong>Autres moyens technologiques utilis\u00e9s<\/strong><\/li>\n<\/ul>\n<p>Services fun\u00e9raires Azur incin\u00e9ration inc. recueille \u00e9galement des renseignements personnels par l\u2019entremise de moyens technologiques comme des formulaires Web int\u00e9gr\u00e9s \u00e0 un site internet contr\u00f4l\u00e9 par Services fun\u00e9raires Azur incin\u00e9ration inc. (par exemple, son formulaire de contact, son formulaire d\u2019adh\u00e9sion pour devenir membre, son formulaire pour s\u2019inscrire \u00e0 l\u2019infolettre et aux s\u00e9minaires), des questionnaires accessibles en ligne sur ses plateformes et ses applications, ainsi que d\u2019autres plateformes ou outils de formulaires (p. ex. Microsoft Forms). Si Services fun\u00e9raires Azur incin\u00e9ration inc. recueille des renseignements personnels en offrant un produit ou un service technologique qui dispose de param\u00e8tres de confidentialit\u00e9, Services fun\u00e9raires Azur incin\u00e9ration inc. doit s\u2019assurer que ces param\u00e8tres offrent le plus haut niveau de confidentialit\u00e9 par d\u00e9faut (les t\u00e9moins de connexion ne sont pas vis\u00e9s).<\/p>\n<ol start=\"4\">\n<li><strong>Conservation et destruction des renseignements personnels<\/strong><\/li>\n<\/ol>\n<p>Sauf si une dur\u00e9e minimale de conservation est requise par la loi ou la r\u00e9glementation applicable, Services fun\u00e9raires Azur incin\u00e9ration inc. ne conservera les renseignements personnels que pour la dur\u00e9e n\u00e9cessaire \u00e0 la r\u00e9alisation des fins pour lesquelles ils ont \u00e9t\u00e9 collect\u00e9s. Les renseignements personnels utilis\u00e9s par Services fun\u00e9raires Azur incin\u00e9ration inc. pour prendre une d\u00e9cision relative \u00e0 une personne doivent \u00eatre conserv\u00e9s durant une p\u00e9riode d\u2019au moins un an suivant la d\u00e9cision en question ou m\u00eame sept ann\u00e9es apr\u00e8s la fin de l\u2019ann\u00e9e fiscale o\u00f9 la d\u00e9cision a \u00e9t\u00e9 prise si celle-ci a des incidences fiscales, par exemple, les circonstances d\u2019une fin d\u2019emploi. \u00c0 la fin de la dur\u00e9e de conservation ou lorsque les renseignements personnels ne sont plus n\u00e9cessaires, Services fun\u00e9raires Azur incin\u00e9ration inc. s\u2019assurera :<\/p>\n<ol>\n<li>de les d\u00e9truire;<\/li>\n<li>de les anonymiser (c\u2019est-\u00e0-dire qu\u2019ils ne permettent plus, de fa\u00e7on irr\u00e9versible, d\u2019identifier la personne et qu\u2019il n\u2019est plus possible d\u2019\u00e9tablir un lien entre la personne et les renseignements personnels) pour les utiliser \u00e0 des fins s\u00e9rieuses et l\u00e9gitimes.<\/li>\n<\/ol>\n<p>La destruction de renseignements par Services fun\u00e9raires Azur incin\u00e9ration inc. doit \u00eatre faite de fa\u00e7on s\u00e9curitaire, afin d\u2019assurer la protection de ces renseignements. La pr\u00e9sente section peut \u00eatre compl\u00e9t\u00e9e par toute politique ou proc\u00e9dure adopt\u00e9e par Services fun\u00e9raires Azur incin\u00e9ration inc. concernant la conservation et destruction de renseignements personnels, le cas \u00e9ch\u00e9ant. Veuillez contacter le responsable de la protection des renseignements personnels de Services fun\u00e9raires Azur incin\u00e9ration inc. (indiqu\u00e9 dans la pr\u00e9sente politique) pour en savoir davantage.<\/p>\n<ul>\n<li><strong>Complaint Handling Process<\/strong><\/li>\n<\/ul>\n<p><strong>Reception<\/strong> Anyone wishing to file a complaint regarding the application of this policy or, more generally, the protection of their personal information by Services fun\u00e9raires Azur Incin\u00e9ration Inc., must do so in writing by addressing the personal information protection officer of Services fun\u00e9raires Azur Incin\u00e9ration Inc. at the email address provided in the following section. The individual must provide their name, contact information including a phone number, as well as the subject and reasons for their complaint, giving enough details for it to be assessed by Services fun\u00e9raires Azur Incin\u00e9ration Inc. If the complaint is not sufficiently specific, the personal information protection officer may request any additional information they deem necessary to assess the complaint. <strong>Processing<\/strong> Services fun\u00e9raires Azur Incin\u00e9ration Inc. is committed to handling all complaints received confidentially. Within 30 days following the receipt of the complaint or after receiving all additional information deemed necessary and required by the personal information protection officer of Services fun\u00e9raires Azur Incin\u00e9ration Inc. to process it, the officer must evaluate it and provide a written response by email to the complainant. This evaluation will aim to determine whether the processing of personal information by Services fun\u00e9raires Azur Incin\u00e9ration Inc. complies with this policy, any other policies and practices in place within the organization, and the applicable legislation or regulations. If the complaint cannot be processed within this timeframe, the complainant must be informed of the reasons for the delay, the status of the complaint processing, and the reasonable time required to provide a final response. Services fun\u00e9raires Azur Incin\u00e9ration Inc. must maintain a separate file for each complaint received. Each file contains the complaint, analysis and supporting documentation for its evaluation, as well as the response sent to the complainant. A complaint may also be filed with the <a href=\"https:\/\/www.cai.gouv.qc.ca\/diffusion-de-linformation\/services-et-formulaires\/\" target=\"_blank\" rel=\"noopener\">Commission d&#8217;acc\u00e8s \u00e0 l&#8217;information<\/a> of Quebec or any other oversight body responsible for enforcing the law related to the subject of the complaint. However, Services fun\u00e9raires Azur Incin\u00e9ration Inc. encourages anyone interested to first contact the personal information protection officer and wait for the completion of the processing of their complaint by Services fun\u00e9raires Azur Incin\u00e9ration Inc..<\/p>\n<ol start=\"9\">\n<li><strong>Approval<\/strong><\/li>\n<\/ol>\n<p>This policy is approved by the personal information protection officer of Services fun\u00e9raires Azur Incin\u00e9ration Inc., whose business contact details are as follows: <strong>Personal Information Protection Officer:<\/strong> <strong>Denis Lachance<\/strong> President 260, chemin St-Michel Crabtree, Quebec J0K 1B0 For any requests, questions, or comments regarding this policy, please contact the officer <u>by email<\/u> at info@sfazur.ca.<\/p>\n<ol start=\"10\">\n<li><strong>Publication and Modifications<\/strong><\/li>\n<\/ol>\n<p>This policy is published on the website of Services fun\u00e9raires Azur Incin\u00e9ration Inc., as well as on all websites controlled and maintained by Services fun\u00e9raires Azur Incin\u00e9ration Inc., where this policy applies to personal information collected. This policy is also disseminated by any means to reach the concerned individuals. Services fun\u00e9raires Azur Incin\u00e9ration Inc. reserves the right to modify this policy at any time. Services fun\u00e9raires Azur Incin\u00e9ration Inc. must also make modifications to this policy, and those modifications must be communicated to inform concerned individuals. <strong>*Note<\/strong>: Please note that the use of the masculine gender is intended to simplify this policy and make it easier to read. <strong>Version and Change Table:<\/strong><\/p>\n<table width=\"880\">\n<tbody>\n<tr>\n<td width=\"82\"><strong>Version<\/strong><\/td>\n<td width=\"157\"><strong>Effective as of<\/strong><\/td>\n<td width=\"385\"><strong>Changes since last version<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"82\">1.0<\/td>\n<td width=\"157\">August 23, 2023<\/td>\n<td width=\"385\">N\/A \u2013 <em>First version<\/em><\/td>\n<\/tr>\n<tr>\n<td width=\"82\">2.0<\/td>\n<td width=\"157\"><\/td>\n<td width=\"385\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div id=\"donnees\"><strong>Appendix A <\/strong><\/div>\n<p>Here is a non-exhaustive list of the types of information that Services fun\u00e9raires Azur Incin\u00e9ration Inc. may collect, its use or intended purpose, as well as the means by which the information is collected. This includes, but is not limited to, the following elements. Please note that most of the personal information managed by Services fun\u00e9raires Azur Incin\u00e9ration Inc. relates to clients, employees, job applicants, and consultants.<\/p>\n<table width=\"737\">\n<tbody>\n<tr>\n<td width=\"111\"><strong>Relationship with Services fun\u00e9raires Azur Incin\u00e9ration Inc., services, program, etc.<\/strong><\/td>\n<td width=\"155\"><strong>Type of personal information<\/strong><\/td>\n<td width=\"227\"><strong>Purpose of collection\/uses<\/strong><\/td>\n<td width=\"245\"><strong>Method of collecting information<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"111\"><\/td>\n<td width=\"155\">Any of the following information, when necessary:<\/td>\n<td width=\"227\"><strong>Used for:<\/strong><\/td>\n<td width=\"245\"><strong>Can be collected via:<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"111\">Clients and Deceased<\/td>\n<td width=\"155\">\n<ul>\n<li>name<\/li>\n<li>address<\/li>\n<li>phone number<\/li>\n<li>email<\/li>\n<li>bank information<\/li>\n<li>sex<\/li>\n<li>date of birth<\/li>\n<li>certain health issues<\/li>\n<li>weight<\/li>\n<li>place of birth<\/li>\n<li>place of birth registration<\/li>\n<li>parents&#8217; names<\/li>\n<li>place of death<\/li>\n<li>date of death<\/li>\n<li>marital status<\/li>\n<li>spouse&#8217;s information<\/li>\n<li>marriage information<\/li>\n<li>informant&#8217;s information<\/li>\n<li>participation\/registration in public programs<\/li>\n<li>social insurance number<\/li>\n<\/ul>\n<\/td>\n<td width=\"227\">\n<ul>\n<li>establish and manage client relationships (and obtain a communication method)<\/li>\n<li>provide service in accordance with applicable laws<\/li>\n<li>gather information as part of a program (e.g., prearrangements without payment)<\/li>\n<li>respond to a request for information within our business scope<\/li>\n<li>know the preferred communication language<\/li>\n<li>ensure payment of costs associated with services or programs<\/li>\n<li>newsletter subscription for Services fun\u00e9raires Azur Incin\u00e9ration Inc.<\/li>\n<\/ul>\n<\/td>\n<td width=\"245\">\n<ul>\n<li>through web forms embedded on a website controlled by Services fun\u00e9raires Azur Incin\u00e9ration Inc., online questionnaires on its platforms and applications, as well as other platforms or form technology tools.<\/li>\n<li>via email (directly or through an attached document or other type of form)<\/li>\n<li>through third parties (e.g., Clover, Global Payment, Stripe, CallRail)<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"111\">Job Applicants and Employees<\/td>\n<td width=\"155\">\n<ul>\n<li>name<\/li>\n<li>phone number<\/li>\n<li>email<\/li>\n<li>bank information<\/li>\n<li>social insurance number<\/li>\n<li>date of birth<\/li>\n<li>address<\/li>\n<\/ul>\n<\/td>\n<td width=\"227\">\n<ul>\n<li>managing communications with the applicant or employee<\/li>\n<li>ensuring payroll system operation<\/li>\n<\/ul>\n<\/td>\n<td width=\"245\">\n<ul>\n<li>via email<\/li>\n<li>via phone<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"111\">Consultants<\/td>\n<td width=\"155\">\n<ul>\n<li>name<\/li>\n<li>phone number<\/li>\n<li>email<\/li>\n<li>bank information<\/li>\n<li>address<\/li>\n<\/ul>\n<\/td>\n<td width=\"227\">\n<ul>\n<li>managing communications with the consultant<\/li>\n<li>invoicing<\/li>\n<\/ul>\n<\/td>\n<td width=\"245\">\n<ul>\n<li>via email (directly or through an attached document: Word, PDF, etc.)<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"111\">Service Providers<\/td>\n<td width=\"155\">\n<ul>\n<li>name<\/li>\n<li>phone number<\/li>\n<li>email<\/li>\n<li>bank information<\/li>\n<li>language<\/li>\n<\/ul>\n<\/td>\n<td width=\"227\">\n<ul>\n<li>managing assignments<\/li>\n<li>paying invoices<\/li>\n<li>knowing the languages in which they can provide services<\/li>\n<\/ul>\n<\/td>\n<td width=\"245\">\n<ul>\n<li>through web forms embedded on a website controlled by Services fun\u00e9raires Azur Incin\u00e9ration Inc.<\/li>\n<li>via email<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"111\">Services fun\u00e9raires Azur Incin\u00e9ration Inc. Network (ecosystem actors)<\/td>\n<td width=\"155\">\n<ul>\n<li>name<\/li>\n<li>phone number<\/li>\n<li>email<\/li>\n<li>bank contact information (when necessary)<\/li>\n<li>language<\/li>\n<\/ul>\n<\/td>\n<td width=\"227\">\n<ul>\n<li>future communications<\/li>\n<li>registration for activities organized by Services fun\u00e9raires Azur Incin\u00e9ration Inc. and cybersecurity expertise portals<\/li>\n<li>surveys<\/li>\n<li>building databases for these future communications and to understand the network&#8217;s expertise<\/li>\n<li>knowing the preferred communication language<\/li>\n<\/ul>\n<\/td>\n<td width=\"245\">\n<ul>\n<li>via web forms embedded on a website controlled by Services fun\u00e9raires Azur Incin\u00e9ration Inc. and other form technology platforms (e.g., Microsoft Forms)<\/li>\n<li>through third parties (e.g., Eventbrite and Events.com for bank details)<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"111\">Partners of Services fun\u00e9raires Azur Incin\u00e9ration Inc.<\/td>\n<td width=\"155\">\n<ul>\n<li>name<\/li>\n<li>phone number<\/li>\n<li>email<\/li>\n<li>bank details (if necessary)<\/li>\n<\/ul>\n<\/td>\n<td width=\"227\">\n<ul>\n<li>establishing the partnership (signing partnership agreements)<\/li>\n<li>collaboration<\/li>\n<\/ul>\n<\/td>\n<td width=\"245\">\n<ul>\n<li>via email (directly or through an attached document or form)<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Personal Information Protection Policy and Privacy Policy Context Services fun\u00e9raires Azur Incin\u00e9ration Inc. is a company incorporated in Quebec that 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